1. The client is entitled to – within the meaning of the article 7 of the act from 2nd of March 2000 about the protection and responsibility for the harm made by a dangerous product- withdraw from the agreement of purchase without giving any reasons by submitting the relevant printed and filled in written statement within 14 days from the date of receiving the product.
2. The sample of the relevant form may be downloaded from here.
3. In the case of withdrawal from the agreement, the client is obliged to send back at his/her cost the product in its original packaging together with the original confirmation of purchase ( receipt, VAT invoice). Returned product cannot have the traces of usage, cannot be damaged, it also refers to the packaging of the product. The original cardboard box with the shoes must be wrapped and the sellotape cannot be stuck directly over the original box, it may result in the refusal of the replacement.
4. The parcel should be send to address below:
JAN Katarzyna Bałdyga
6 Rue Julien Duvivier
69003 Lyon, France
The money for the product returned will be transferred to the client’s account (account number filled in by the client in the form) within 14 days from the moment of receiving the product. The cost of sending the parcel back is not refunded.
We do not accept the parcel paid on the delivery (COD).
We hope that our shoes and other products from our internet shop will meet your expectations – have a nice shopping.